NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jeremiah124's avatar
Jeremiah124
Aspirant
Dec 14, 2014

Ultra 4 and Remote Control confusion

Hi
I installed ReadyNAS Remote and sent an email invite but when I clicked on the corresponding email link I am redirected to install a product called ReadyCloud. After installing ReadyCloud and set up an account I get "Currently you have no registered devices". There doesnt seem to be any help from the software on what to do next. Is it meant to allow Windows Explorer access to the NAS shares at some point?

Thanks

1 Reply

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    ReadyCloud is not compatible with 4.2.x. You need to uninstall the ReadyCloud client and install the ReadyNAS Remote client.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More