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Forum Discussion

Cprice83's avatar
Cprice83
Aspirant
Apr 18, 2016
Solved

Unable to discover 104

I have a 104 and it has just updated to 6.4.2 and now I am unable to connect to it via the readycloud portal or via the iOS app. I know lots of people have had the same issues but nothing has worked f...
Discovery
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Apr 19, 2016

    Cprice83 I have fixed the serial number and MAC addresses on this system. They should both be showing correct now.

    This system should be able to connect to ReadyCLOUD again now.

Cprice83's avatar
Cprice83
Aspirant
Apr 18, 2016
I've tried switching readycloud on under cloud on the nas but it won't turn on.
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Apr 18, 2016

This is a known issue. I have sent you a PM.

 

You can send the photo I requested to the email address shown on the page the Sending Logs link in my sig links to.

 

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