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Solved
NMS300 unable to discover WAC720
Hi
I have 5 WAC720 running in ensemble mode (firmware 3.1.5.0). When I try to discover them using NMS300 the software reports "Credential Failure", while I am sure the credentails are correct. I have tried different authentication methods (HTTP, Telnet, SNMPv1) but nothing works.
Any help in troubleshooting this?
Thx
Hi
I've found the solution: the credential here should be snmpv2c not snmpv1 or 3.
Now they are all discovered without a hitch.Thanks for your help.
4 Replies
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Hi janaps,
Let me share this article and it might help. Kindly use it as a guide
Also, try to update the firmware of the WAC720 to v3.6.12.0. Be sure to perform a factory reset on the WAC720 after upgrading the firmware then reconfigure it from scratch. Let us know the result.
Regards,
DaneA
NETGEAR Community Team
Hi
I've looked through the article and these steps (in general) I had allready taken
I've upgrade the ap's to v3.6.12 as you suggested, and I noticed the credential failure problem only occured when I put the ap in ensemble mode. So I upgraded, changed the password, tried discovery, and everything was OKAfter joining it to the ensemble it was reported as down by the NMS30000
Hi
I've found the solution: the credential here should be snmpv2c not snmpv1 or 3.
Now they are all discovered without a hitch.Thanks for your help.
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