Forum Discussion

Aspirant

Mar 07, 2017

Solved

NMS300 unable to discover WAC720

Hi I have 5 WAC720 running in ensemble mode (firmware 3.1.5.0). When I try to discover them using NMS300 the software reports "Credential Failure", while I am sure the credentails are correct. I hav...

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Solutions

Troubleshooting

janaps
Mar 08, 2017
Hi
I've found the solution: the credential here should be snmpv2c not snmpv1 or 3.
Now they are all discovered without a hitch.
Thanks for your help.

janaps

Aspirant

Mar 08, 2017

I've looked through the article and these steps (in general) I had allready taken
I've upgrade the ap's to v3.6.12 as you suggested, and I noticed the credential failure problem only occured when I put the ap in ensemble mode. So I upgraded, changed the password, tried discovery, and everything was OK

After joining it to the ensemble it was reported as down by the NMS30000

janaps

Aspirant

Mar 08, 2017

Hi
I've found the solution: the credential here should be snmpv2c not snmpv1 or 3.
Now they are all discovered without a hitch.

Thanks for your help.

DaneA
NETGEAR Employee Retired
Mar 08, 2017
janaps,

Thanks for the update. I'm glad that the WAC720 is now discovered by the NMS300. :)

Feel free to post your future concerns here in the community.

Regards,

DaneA

NETGEAR Community Team