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Forum Discussion
komm_it
Jun 14, 2018Guide
VPN Disconnected
Hi there,
I get an "Online (VPN Disconnected)" error in ReadyCloudDesktop client for both my RN31600 situated at different locations.
Both NAS can be accessed locally and are shown in the browse...
JohnCM_S
Jun 14, 2018NETGEAR Employee Retired
Hi komm_it,
We have not heard any issues with the ReadyCLOUD server. I would like to gather additional information regarding this issue. I have listed my questions below:
1. May I know the computer where the desktop client is installed?
2. What is the version of the ReadyCLOUD Desktop app?
3. What is firmware version of the NAS devices?
Regards,
- komm_itJun 15, 2018Guide
HI John CM_S
1. iMac 27" 2017
2. ReadyCloud v. 1.6.766.178
3. Firmware 6.9.3 on both NAS
This morning ( in Danmark) both NAS are online again with connected VPN. (?)
I had absolutely no issue last night with my internet connection and both NAS were online as far as I can see. (rsync between NAS has been running during the night)
I did reboot the computer and I can't see anything in the logs from last night related to ReadyCloud Client.
Regards
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