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DJ_Td's avatar
DJ_Td
Aspirant
Jun 22, 2017

Error when uploading multiple files to "Photos 2"

When i try to upload multiple fotos, i get this error: 

 

Internal Error! Please login again and report:

[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"]

 

The first picture is ok and then the error pop up, and then its locked.

 

Firmware is 6.7.4

App: 2.06

 

I have opdated JAVA on my PC, i've reset Readynas to factory settings, and nothing seems to do the trick!

 

Hope someone has a solution!

Photos II

4 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Jun 23, 2017

    Hello DJ_Td,

     

    I googled the error rmessage and it seems a common error on web browser, maybe you want to check as well the involved files if they are allowing any user or everyone to read them. I suggest you try another web browser and another computer.

     

    Welcome to the community!

     

    Regards,

    • DJ_Td's avatar
      DJ_Td
      Aspirant
      Jun 27, 2017

      I've tried now on 3 different computers, one win10 and two win7, tried with Google chrome, and explorer, and nothing works. I wonder if there is a limit to filesize or something?

      • JennC's avatar
        JennC
        NETGEAR Employee Retired
        Jun 27, 2017

        Hello DJ_Td,

         

        Can you try another set of files?

         

        These files that you are trying to upload, are the all in the same type of file?

         

        Regards,

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