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c2h5oh's avatar
c2h5oh
Initiate
Jan 14, 2017

Sync with Amazon Cloud Drive attempts to upload files larger than accepted by the service, deauths

Amazon Cloud Drive has a limit of 50GB per file.

Sync will happily attempt to upload files over that limit, fail and gets deauthorized for the service. I don't know if Amazon actually revokes the authorization or the Sync incorrectly interprets the error message.

 

Logs from addon:

11/01/2017, 20:59:19  Uploading /data/<removed>
12/01/2017, 22:49:53  ERROR: Unauthorized. It could be invalid user account credential or ReadyNAS is not authorized to access your Amazon Cloud Drive. Amazon Cloud Drive sync service is stopped..
12/01/2017, 22:49:53  Amazon Cloud Drive service stopped.

Logs from NAS:

Thu Jan 12 2017 22:50:02  System: Amazon Cloud Drive service stopped.
Thu Jan 12 2017 22:49:58  System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stop syncing with Amazon Cloud Drive.
Wed Jan 11 2017 17:11:34  System: Amazon Cloud Drive service started.

6 Replies

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  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi c2h5oh,

     

    Welcome to the community.

     

    I cannot really tell, I may need to ask some of my colleagues about it.

     

    May I ask what ReadyNAS model and firmware version are you using?


    Regards,

      • FramerV's avatar
        FramerV
        NETGEAR Employee Retired

        Hi c2h5oh,

         

        I will try and inquire about your case for now.

         

         

        Regards,

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