Admin page RN102

Question

Hi,I have an issue with my RN102.I installed it a few weeks ago, I followed the quick instal guide and everything went fine.&nbsp;Currently, I can't access the Admin page, nore browse the files.From raidar I click on Admin Page, the page loads but after a while says "Ready NAS admin page is offline".If I click on "Browse", my explorer doesn't connect to the NAS.But the NAS is still accessible on my television.&nbsp;I tried to make a reset but didn't succeed.I hold the reset button and turn the NAS on.All the leds are on.I press the back up button, the Disk 1 and disk 2 leds turn off but I'm supposed to be able to "scroll" in the boot menu until I get Disk 1 LED on.This doesn't happen.&nbsp;So I'm totally blocked...Could you please tell me what I have to do?&nbsp;thanks.

StephenB · Answer

If this is recently purchased, you can use Netgear phone support (available for 90 days).

Kdish · Answer

No unfortunately it's a second hand&nbsp;FYI I can't either download the log from Raidar

StephenB · Answer

Is RAIDar giving you any status?

Kdish · Answer

Yes the NAS in online and healthy, but that's it...&nbsp;No way to go to the admin page, browse the folders, download the logs, ...&nbsp;I can access the NAS on my television (DLNA) but not from a computer or a smartphone.&nbsp;

Kdish · Answer

Maybe I messed the configuration because I tried to add another account with restricted access.&nbsp;This is the reason why I even tried the full reset (hold reset button, start the NAS, click on "backup" to get the Disk 1 led only,...)but it didn't work.&nbsp;&nbsp;

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Admin page RN102

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