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Forum Discussion
admin password forgotten on RN104 NAS
Hi All,
my old PC crashed and now I'm not able anymore to access my NAS 104. Unfortunately, I have forgotten my login and password. Do you have any suggestion on how to solve the problem, without loosing all my data?
Many thanks.
JJ2266
4 Replies
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge. in your case, you are talking about an NAS device.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
ReadyNAS Network Storage: Official NETGEAR Community
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
jj2266 wrote:
Hi All,
my old PC crashed and now I'm not able anymore to access my NAS 104. Unfortunately, I have forgotten my login and password. Do you have any suggestion on how to solve the problem, without loosing all my data?
The account name is admin.
You can reset the password back to password by doing an OS reinstall from the front panel. See pages 28-29 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
This shouldn't affect your data, but there are a couple of other settings that will also be reset.
- The network will be reset to use DHCP and no bonding
- Volume quota is turned off (it can be turned on again on the volume settings wheel).
Thanks StephenB, I'll try.
So, is there a risk to loose all my data?
Thanks again.
You should always have a backup of your data. There are always things that can go wrong. Some have found that just the re-boot associated with a re-install or OS update can be the last straw and result in a problem with the data volume.
But that said, an OS re-install is designed to not harm your data. But you do need to be careful not to do a factory default by accident, as that will wipe the drives.
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