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Forum Discussion
chopin70
Oct 10, 2020Virtuoso
Apps page is blank after a factory reset
After a factory reset, I restored all my data from backup Once I was done with restoring all my shares and settings + all the data, I just discovered that the apps page is blank ! I can install app...
- Oct 14, 2020
chopin70 wrote:
Ah, I never thought about it
I restored my configuration settings without reinstalling apps
The problem is that some of the configuration settings include settings for the apps (which are no longer there). That can mess things up.
chopin70 wrote:
But if some Netgear tech can give a few steps/hints to fix the issue it would be great
You could try using ssh:
# apt-get install -fy rn-dictionary freeapp-collection readynasos ca-certificates
Be careful to log in as root, using the NAS admin password.
chopin70
Oct 10, 2020Virtuoso
Thank you
I suspect there is something broken. Maybe because I did a factory reset many times, and no longer remember if the last time the volumes were in the device or that I put them later.
Ping works, and the restore is done since 2 days now, so I doubt it needs more time. It was restarted a few times also.
I will live with it in fact as it is just a minor issue. It is not daily that I install apps
Best regards
StephenB
Oct 10, 2020Guru - Experienced User
chopin70 wrote:I suspect there is something broken.
This isn't unusual after a reset, and I don't think it is related to the details of what you did.
- chopin70Oct 10, 2020Virtuoso
I remember that I had this bug once and now I made a link maybe: on Factory reset, there was no internet connection for the NAS as it was all the time directly connected to my PC on the 10Gb LAN port, not the switch/router. I enabled internet connection for the NAS only today. Maybe it couldn't build the Apps database.
Since you say it is common, is there a definite fix or workaround to restore it from Netgear ?
- SandsharkOct 10, 2020Sensei - Experienced User
Did you restore configuration settings from a backup before you re-installed apps? If so, that can create issues because some of what gets saved can be related to those apps.
- chopin70Oct 10, 2020Virtuoso
yes, I restored the configuration settings
But vefore restoring, I properly created all the shares and volumes exactly as they were
The restore was to quickly set up the user permissions
I noticed however that File Access permissions were not properly restored, but at least the users and Network permissions were
- StephenBOct 10, 2020Guru - Experienced User
chopin70 wrote:
Since you say it is common, is there a definite fix or workaround to restore it from Netgear ?
As I've tried to say, the available apps should eventually show up on the apps page.
But in the meantime, just download and install your apps from apps.readynas.com (keeping in mind that you want to get plex directly from plex.tv).
- chopin70Oct 10, 2020Virtuoso
yeh, got it this time
Still wired why it remains blank !
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