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Forum Discussion
Hemanthg09
Oct 18, 2016Aspirant
Backup failure
After updating to firmware 6.6.0 from 6.5.2, system is failing in all aspects..
Not running regular back-up job and also unable to see users list. I am getting error pop-up with code 7021010005..
Having very big problem in this firmware, could any1 help me to restore it to older version of firmware?or any other solution.
***Backup Status: Fail: failure during copy.****
19 Replies
- JennCNETGEAR Employee Retired
Hello Hemanthg09,
Where exactly are you getting the error message? Please post a screenshot and let us know the details of the Backup Job such as what the destination and source are.
Also, please try creating a test backup job and start it to see if it will get the same issue.
Welcome to the community!
Regards,
- Hemanthg09Aspirant
New backup job is successful which was created yesterday, one more old SQL backup was also ran successful..
the primary server backup job is throwing error message within in a minute
- JennCNETGEAR Employee Retired
Hello Hemanthg09,
You may need to verify if the source and destination set on this job are still configured right and accessible.
Regards,
- Hemanthg09AspirantHi,
its accessible & test connection is successful but still getting this error.- JennCNETGEAR Employee Retired
Hello Hemanthg09,
Test button is for the destination.
What's the source and the destination?
Regards,
- Hemanthg09Aspirant
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