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    • StephenB's avatar
      StephenB
      Guru - Experienced User

      What ReadyNAS model do you own, and what firmware are you running?

       

      When you enter https://nas-ip-address/admin, are you getting the user/password pop-up?  Use the real nas IP address of course.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Lucha wrote:
      Its a nas 102 its the lates firmware

      Meaning 6.6.1?

       

      Also, are you getting the popup?

       

       

  • Yes its asking for password but i forgot and never set up the recovery info
    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Did you try the default password (password)?

       

      If that fails, you can try an OS reinstall - which will reset the admin password back to the default.

       

       

  • If i do the os reinstall will it wipe out all my files on the drive??
    How do i do that reinstall??
    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Lucha wrote:
      If i do the os reinstall will it wipe out all my files on the drive??


      No.  It will reset the network configuration to use dhcp, and reset the admin password to password. Other settings and data should not be affected.


      Lucha wrote:
      If i do the os reinstall will it wipe out all my files on the drive??
      How do i do that reinstall??

      Page 19-20 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

       

      Be careful not to do a factory default, that will destroy your data.

      • raluc's avatar
        raluc
        Aspirant

        i did the os reinstall on my system now i cant connect i checked and its healthy

        i found my ip address but whats SUBNET MASK AND GATEWAY?????

        its asking for that info

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