NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mandsguy
Jan 05, 2018Follower
Cannot access admin page
Hello, new to the whole NAS thing. using a Mac which i set up the NAS on, I was getting access to the Admin page but now is showing that pass word recovery has not been set for this device, and pa...
mdirvin
Jan 13, 2018Aspirant
I'm a bit late to the party, but it may help someone having the same issue. I have this happen on occasion. Being a non-professional home user it was panic time when it first happened. For me I found its all in the "URL" . I have a 526X, and the admin page is bookmarked in my browser. When clicking on the bookmark what normally is entered into the address bar is "https;//10.0.1.3/admin". On occastion for some reason the URL address changes to "https://10.0.1.3/password_recovery/". When that happens you get the password recovery page. Reloading, or re clicking the bookmark does not solve the problem. Highlighting "password-recovery/" portion of the URL and changing it back to "admin" solves the problem. How ovbvious this is depends on your browser. On a mac using Safari the URL address bar does not show the acutal URL address being used, rather somthing like "login to 526X" You have to click on the address bar to see the actuall address. Using Firefox the actuall URL address is shown, and you can see initially the correct addess is entered, then is changed for some reason. There must be some interaction between the browser and the OS6 admin page.
MIke
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!