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Forum Discussion
sd1066
Oct 01, 2016Aspirant
Cannot access share on ReadyNAS Duo
Hi,
I do apologise for sounding like (and please treat me this way!) a complete newbie.
Basically i have the above with 2x 1tb drive in, and has a lot of info stored on it. My laptop now needs a new harddrive, and I can't connect to my NAS. I havent used it for ages due to split up with the ex (who had it all set up and working, so I'm fairly new to doing it myself), house moves and house renovation.
I have had it connected and used it since the split. But its been in storage whilst moving, and house renovations, i want to get set back up properly now, and I need to transfer the contents of my laptop over to it, but i can't get connect, please help!
I was connected to it last week, but could only access files on it, could not work out how to transfer stuff over. But this week i can't even find it in my laptop networks....i don't know what i'm doing wrong.
I know when i put the new harddrive in, I will need to set everything up again, so would someone be kind enough to send me some basic instructions to getting it set up, and working on my home network properly. Is there a programme i need to download or anything??
Thanks
Sam (sorry for being a beginner, i know this kit is far too advanced for me, but its what i have so id like to be able to use it!)
4 Replies
- JennCNETGEAR Employee Retired
Hello sd1066,
First, the NAS should be connected a network where your laptop is, so make sure the laptop is connected to the same router where the NAS is. If you have RAIDar, run it, it should show you the NAS' LAN IP address. If it does not see the NAS then it will not show any. Please check LED activity on the NAS.
Is the laptop wireless, by the way?
Regards,
- sd1066Aspirant
Hi,
Yes the laptop is connected to the same network wirelessly, should this matter?
I was connected with the nas last weekend through the same network, this week the nas isnt connected to the network or can't be found using RAIDar?
Thanks
- JennCNETGEAR Employee Retired
Hello sd1066,
Wireless should still work, however, when troubleshooting, it is still best not to be wireless. Part of it is isolate the problem first. Try connecting a computer (or the laptop) to the router or switch where the NAS is via LAN cable. To make sure wired connection is working, check the local are connection IP address or disable the wireless part of the laptop and check if Internet works. You may also check the LED on the LAN port of the router or the switch where the NAS is connected as well the the LAN port for the computer, both should be illuminated.
If the computer still does not see the NAS, connect the NAS straight to the computer. RAIDar should still see the NAS even when it is connected directly to the computer, showing its default IP address.
Regards,
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