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Forum Discussion
Clicking sound with Seagate Barracuda LP ST32000542AS 2TB
Hi
I got a new NVX and at that moment these Seagate disks were the only ones on the compatibility list, so I was stupid enough to buy 4 of them. (Shame on you Netgear for not having more disks on the list, and not warning about these disks, the boards are full of people complaining on these disks.)
Right off the bat, I heared clicking sound that seems to be comming from the read-head/arm as it moves. It is random. It is not a 'clank' sound as some report, but it is more of a annoying 'click/tick' sound. I do not know if it from one or more disks. It used a week to copy the data over from the NV+ to the NVX so no, it really is not a good option to start to test one after the other of the disks. I do not want to break the raid. SMART+ data is (of course) reporting no errors of any kind.
Do anyone know if this annoying sound is normal for these disks, or is it a sign that sooner or later one or more of the disks will fail? As far as I know, this is not the dreaded 'click of death', but I do not know. It is more subtle to my ear, but it is annoying, and makes me wonder if one or more of the disks have a defect.
jarle
I got a new NVX and at that moment these Seagate disks were the only ones on the compatibility list, so I was stupid enough to buy 4 of them. (Shame on you Netgear for not having more disks on the list, and not warning about these disks, the boards are full of people complaining on these disks.)
Right off the bat, I heared clicking sound that seems to be comming from the read-head/arm as it moves. It is random. It is not a 'clank' sound as some report, but it is more of a annoying 'click/tick' sound. I do not know if it from one or more disks. It used a week to copy the data over from the NV+ to the NVX so no, it really is not a good option to start to test one after the other of the disks. I do not want to break the raid. SMART+ data is (of course) reporting no errors of any kind.
Do anyone know if this annoying sound is normal for these disks, or is it a sign that sooner or later one or more of the disks will fail? As far as I know, this is not the dreaded 'click of death', but I do not know. It is more subtle to my ear, but it is annoying, and makes me wonder if one or more of the disks have a defect.
jarle
32 Replies
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- Thank you for the post ... Let me just say that firstly ... ( any updates ?)
Your experience is very helpful, enough to tell us consumers were not crazy .... and also not the only ones frustrated. Please keep me (us) informed , ive grown attached to ur post now waiting for the light at the end of the tunnel for someone lol.
To add:
My experience also kinda troubles me . I buy seagate only for there EXCELLENT RMA SERVICES, lets face it the quality and price these drives r being built at , the least u can do is deal with a company that will take care of u hands down no questions and professionally when they do die.
With that said, i am not satisfied with there drives durability. Less than a year of purchase i too have had one (out of 2) fail. In-relation to the Readynas, I too am experiencing the "BIG (CLICK)" lol. Oddly , this same drive(1 out of 2) i have been using in a raid with no hint of issues for about a year now (including BIG (CLICK)). I migrated from a homemade ITX NAS system (which out grew its capabilities) to a Patriot javelin s4 (not endorsing just stating) and then to this readynas Ultra 4 ( upgrade).
I never got the "BIG (CLICK)" while operating in my itx system , even migrating to the Javelin (far slower hardware then the ultra4 by the way) which i ran for about 3 weeks and decided to upgrade as i was pleased with what i purchased but wanted top tier performance for my money . NEVER A ABNORMAL SOUND, until the readynas came into my life. As noted no performance issues or smart sensor scares , just a faint (click) (click) usually when not active. Now im reading for the first time ... this is a KNOWN ISSUE. and im happy to see others experience this issue (not just me), because we all know the manufactures are trained to treat common issues as its a case by case scenario and you just have bad luck(im not crazy.. woot).Thank you again for postin ur experience and keeping us updated.
My Opinion:
Let them click , buy a spare , let seagate replace .Then if ur uneasy about the drives got enterprise.
Ive been threw a 1tb samsung raid edition (less then a year) , a segate 2tb lp(less then a year), and segate 500gb baracuda (tho this one was old and within lifespan) and prior to this NEVER A DRIVE FAILURE(and i buy alot). This all in the last batch of hard drives i purchased. We all see the price/size ratio and how fast it is dropping(faster then the technology trend). I am furtunate enough to see the volume of drives moving from the stores increase as well along side the volume of return costumers with a dead drive in hand. I think we all know whats happening to the build standard of these hard drives.Its being eat out by the demand to soak up as large a costumer base as possible on the market. Personally i still buy seagate knowing this , because at the very least when the drive fails they are pro costumer. 5 year warrenties on drives not lasting 2 in most cases and less then 4 day replacement of the drive ,EVEN OVERNIGHT SHIPPING if ur really upset about the failer.
To me u need enterprise level hard drives (such has ALWAYS BEEN THE STANDARD ANYWAYS) if u really want to trust ur hard drives and even then ur rolling the dice, but then again thats y we all own the Readynas. JUST IN CASE, we know to protect ourselves and that no 1 drive is everlasting.
Ps and a side note:
Netgears role in all this nonsense has been nothing but grade A , in product and in support . I Thank u staff for that also. I find myself replacing all my old equipment with new netgear product. IF ONLY U MADE HARD DRIVES :slap: lol - Seems I only hit the forums when I am in need of something. As I did today. While here, I glanced at this old post and thought I would give an update for those few that might land here for one reason or another. My NV+ has been running non-stop powered up since 2007 with no issues. It has been a great, reliable machine for our home environment. The Seagate Barracuda LP ST32000542AS 2TB are the second set of disks this unit has had, they replaced the Seagate 750 GB the unit came with from Infrant. Since my last post over two years ago on this issue, the T32000542AS have been running without any issues and no further clicking or metallic noises. They have continually run without powering down or spin-down. They currently have almost 19,000 power on hours. Turned out to be good drives after all.
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