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machefi's avatar
machefi
Aspirant
Nov 01, 2016

Connection problems after update 6.6.0

After updating to version 6.6.0 adminiastratora page loads without problem and works even faster. I do not know whether an update is causing the problem. However, on a local network storage is no longer visible. It appears as a multimedia device, but the connection is not possible. The same effect on the PC with Windows 7 and Smart TV. I do not know if it's important: I did not change protocols for folders in the 'Shares'. They are set to SMB and DLNA. I checked the 'System> Settings> Services', there SMB indicator is inactive. I can not change its settings active. ReadyDLNA is active. Application SMB Plus is installed. What should I check in the settings ReadyNAS that was again available in the local network? I'm not an expert in computers and my English is not the best, I'm sorry for that.

29 Replies

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  • hi ,i cant reach the nas with windows explorer after update to 6.6.0.

    dlna works well,and the main site with http works also.

    the error calls ...''the nas has a wrong name ,check the networks on problems.''

    grtz meino

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      meinokramer wrote:

      hi ,i cant reach the nas with windows explorer after update to 6.6.0.

      dlna works well,and the main site with http works also.

      the error calls ...''the nas has a wrong name ,check the networks on problems.''

      grtz meino


       

      Did you try accessing it by both its IP address and its hostname?

       

      Also, look in settings->services and check that SMB is turned on.  Also check that SMB is still enabled for each share.

      • meinokramer's avatar
        meinokramer
        Aspirant

        yes ,,both done.

        i can see my nas in windows network but when i will access the nas the error appears.

        ''controleer spelling van de naam ,er is anders een probleem met het netwerk''(dutch)

        check the spell of the name,otherwise there 's a problem with the network

        grtz meino

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    machefi wrote:

    They are set to SMB and DLNA. I checked the 'System> Settings> Services', there SMB indicator is inactive. I can not change its settings active. 


    I'd contact support on this, stressing that the upgrade to 6.6.0 caused this issue.

    • machefi's avatar
      machefi
      Aspirant

      Thanks for the advice. I could not find email support, telephone is paid - my English is a little weak. It remains to me to wait, and once again review the FAQ. Maybe someone remedy or another update to change it ...
      Have a nice day.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Did you look in the Windows credentials manager of your PC?

         

        The idea is to remove any credentials there for the NAS, and to create new ones using a username/password for an account on the NAS. The NAS admin account can be used if you have no user accounts there.

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