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finchy_s's avatar
finchy_s
Aspirant
Jul 06, 2020

Hard Drive Failure RN104

Readynas RN104 4x3TB disks (Seagates I think) RAID 5 running OS 6.10.3 and at least 1 disk has failed.  Received message (can't remember exactly what now) in Raidar but heard clicking inside unit (so...
StephenB's avatar
StephenB
Guru - Experienced User
Jul 06, 2020

One option is to power down the NAS and test the disks with SeaTools.  Label the disks by slot as you remove them.

 

RAIDar 6.5 should give you an option to download the NAS logs and run diagnostics. Have you tried that? The current version of RAIDar is here: https://kb.netgear.com/20684/ReadyNAS-Downloads

  • finchy_s's avatar
    finchy_s
    Aspirant
    Jul 06, 2020

    Thanks will give that a try.

    Got Raidar 6.5.0 now so will see if can get logs that way as well.

    • finchy_s's avatar
      finchy_s
      Aspirant
      Jul 06, 2020

      Ok when I try to get logs via Raidar I get attached image - 'Healthy' status doesn't make sense.  Display NAS says 'READYNAS is in safe mode'.  Can hear clicking / beeping from unit.

      Need to locate caddy to do Seatools drive checks.  Will revert on outcome.

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Jul 06, 2020
        finchy_s wrote:

        Ok when I try to get logs via Raidar I get attached image

         

        RAIDar should download a zip file.  Is it doing that?

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