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wasedky's avatar
wasedky
Aspirant
Oct 21, 2016
Solved

Incomplete backups after recent firmware update (ReadyNas NV+) 4.1.15

Hi I had the system run perfectly with no issues until it informed me of the 4.1.15 update. I went ahead with the update and now backups are incomplete. It stops around folders starting with M. To make matters worse, the backups are reported as successful. I checked older backups and they did not have a problem. Is it possible for me to downgrade back to the old firmware update? I am not sure which one I had before though and I don't know how to find that out. Model: ReadyNAS NV+ [X-RAID] Serial: 23J5127N0033D Firmware: RAIDiator 4.1.15 [1.00a043]

  • Does it behave differently if you select Remote: Windows/NAS (Timestamp) ?

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Maybe try resetting owners/permissions for the share before you try downgrading (using whatever options are appropriate for you)

     

    NV+ advanced.png

    You can downgrade, I don't recall off-hand where the old version is saved in the logs. You could try downloading the log zip, and searching them.

    • wasedky's avatar
      wasedky
      Aspirant

      I couldn't find that screen. I assumed it would be under security, but i looked in all of them. Where would it be?

    • wasedky's avatar
      wasedky
      Aspirant

      Nevermind about the previous comment. I found it and it is exactly as your screenshot.

       

      After checking the log I found that the system seems to have worked for a while after the upgrade date that is specified in the logs.

      What else could it be? I'd like to avoid having to write my own script to do the backup.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Try resetting the owners/permissions.

         

        Perhaps also give us the screenshots of the backup job configuration (you can color over any confidential information).

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