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JoeM845's avatar
JoeM845
Luminary
Oct 18, 2016
Solved

Is RAIDiator update 4.1.15 compatible with RND4000? Web link broken

I received an email saying RAIDiator 4.1.15 was available. I took the email link to http://kb.netgear.com/app/answers/detail/a_id/30914. There I wanted the double-check that the update applied because the RND4000 has been termed EoL by Netgear. I checked under the "This article Applies to:" by clicking on "ReadyNAD Business" and then "RND4000". Then I got a prettified 404 (http://www.netgear.com/FileNotFound.htm?aspxerrorpath=/support/product/rnd4000.aspx).

I have no way to reach Netgear directly without a support contract so I am trying here.

I can't tell if this is a simple website error or if the linkage is half-baked because the update really should not apply. Can someone verify is this update applies to the RND4000 (v1)?

7 Replies

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    • JoeM845's avatar
      JoeM845
      Luminary

      Thanks. I was not aware that all the 4.1.x firmware versions applied to the RND4000 V1.

       

      Are you saying that the "Applies to" links on the KB article page work for you? I got the failure in MSIE 11 and Firefox.

       

      Joe


      StephenB wrote:

       


      JoeM845 wrote:

      Can someone verify is this update applies to the RND4000 (v1)?


      It does apply to the v1 (which runs 4.1.x firmware).

       

      The kb article link is correct.

       


       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        JoeM845 wrote:

         

        Are you saying that the "Applies to" links on the KB article page work for you? I got the failure in MSIE 11 and Firefox.

         


        It works for me in Chrome, Firefox, and IE 11

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