NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Johncaputo
Sep 04, 2019Tutor
Loading please wait loop
When i attempt to log onto our cloud it just says loading please wait and it keeps refreshing and trying on its on in a loop. I reset our cloud and network and this didn't solve the problem. The lack...
Zizuar
Dec 21, 2019Aspirant
Both were no goes. A later attempt to access the admin page directly got me to the login but not past it. Kept telling me the network got reset.
StephenB
Dec 21, 2019Guru - Experienced User
Zizuar wrote:
A later attempt to access the admin page directly got me to the login but not past it. Kept telling me the network got reset.
Did you get the login prompt?
Were you using the NAS name in the URL or the NAS IP address?
Zizuar wrote:
Both were no goes.
If ping fails, then you should look into that first. After the factory reset, the NAS will use DHCP. Have you confirmed the NAS has a valid IP address for your network?
- TimHKJan 03, 2020Aspirant
What is the solution to get through??
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!