Forum Discussion

KristianSnellin

Aspirant

Oct 13, 2017

Solved

Management Service is offline (RN102)

ReadyNAS firmware 6.8.1

Hi,

I have been using ReadyNAS for a while now, I have four in total and they have been 'almost' flawless.

This morning, however, when I turned one of them on, the Power light continues to flash indicating an issue.

Ran RAIDar 6.3.0 and it tells me both drives are healthy but that the Management Service is Offline.

SSH is not enabled on the device currently (i don't run with SSH enabled).

I was, however, able to download the logs using RAIDar. I tried to upload them for convenience but zip files are not allowed.

Upon searching the forums the most common suggestion appears to be a full O/S partition... but that doing a re-install of the O/S from the boot menu does not fix the issue. I have not yet done this and would prefer not to perform a factory reset unless we have to.

any assistance in getting my admin page back up and running would be appreciated. Many thanks.

Kristian

RAIDar output

Management Service

RAIDar

rn102

Tips from other users

KristianSnellin
Oct 23, 2017
Hi All.

So the fix was, Reset to Factory Default. Which is not really a solution, but has had the desired effect, my Management Service is working fine.

Thanks to Stephen B for his guidance and confirmation in the process.

Top Tip: Keep a backup of your data and settings somewhere other than on your NAS box.

Red One - Out

12 Replies

StephenB
Guru
Oct 16, 2017
Open volume.log in the zip file, and scroll down to the section that has df -h

The first couple entries relate to the OS partition. Do any of those look full?
- KristianSnellin
  Aspirant
  Oct 18, 2017
  Hi StephenB,
  
  Output of Volume.log
  
  === df -h ===
  Filesystem Size Used Avail Use% Mounted on
  udev 10M 4.0K 10M 1% /dev
  /dev/md0 3.7G 604M 2.9G 17% /
  tmpfs 249M 0 249M 0% /dev/shm
  tmpfs 249M 564K 248M 1% /run
  tmpfs 125M 796K 124M 1% /run/lock
  tmpfs 249M 0 249M 0% /sys/fs/cgroup
  /dev/md127 2.8T 2.3T 478G 83% /data
  /dev/md127 2.8T 2.3T 478G 83% /home
  /dev/md127 2.8T 2.3T 478G 83% /apps
  tmpfs 50M 0 50M 0% /var/replicate/shm
  
  So, in short, no, a full system partition appears not to be the issue...
  
  Thanks.
  - StephenB
    Guru
    Oct 19, 2017
    KristianSnellin wrote:
    
    So, in short, no, a full system partition appears not to be the issue...
    
    Agreed. Does https://nas-ip-address/fwbroker respond?