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Forum Discussion
JMBerry
Oct 09, 2019Aspirant
Netgear ReadyNAS 524X CPU running alarmingly hot
Summary: I purchased a Netgear ReadyNAS 524X (FW is current: 6.10.1, no betas) late August/early September of this year (2019), had to go out of town, so didn't even take it out of the box until I'd ...
JMBerry
Oct 09, 2019Aspirant
This is with the fan set to 'Quiet' (the lowest setting). That...cannot POSSIBLY be good for the device...
I suppose I'll be escalating this to a formal support ticket.
~J
- StephenBOct 09, 2019Guru - Experienced User
The RN524x CPU does tend to run a bit hot, but not 70C hot. Mine typically runs at 55C with the fan set on balanced. Though it's not on that much (it's a backup NAS on a power schedule), so I don't monitor the temps very closely.
There are a couple other posts on this - for instance here: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/ReadyNAS-RN524X-CPU-temperature-too-high/td-p/1337323
Try opening the door - a few folks have posted that can drop the temp by 10C.
- JMBerryOct 09, 2019Aspirant
StephenB wrote:The RN524x CPU does tend to run a bit hot, but not 70C hot. Mine typically runs at 55C with the fan set on balanced. Though it's not on that much (it's a backup NAS on a power schedule), so I don't monitor the temps very closely.
There are a couple other posts on this - for instance here: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/ReadyNAS-RN524X-CPU-temperature-too-high/td-p/1337323
Try opening the door - a few folks have posted that can drop the temp by 10C.
First, thanks for the reply; I did read over that thread, and am figuring I'm probably going to have to deal w/Netgear support on this, as its purpose was to be...well, just an always-on NAS on my home network (which is sophisticated enough to handle Link Aggregation, etcetera: I mean, I'm not a *total* savage when it comes to tech).
Aaand I should have mentioned I've only got it down to cool temps keeping the door wide open (even hit that 70C mark with the front open), so...feh. Really didn't want to deal with the hassle of replacing it, and while I'm capable of ensuring adequate ductility when it comes to heatsinking, no WAY am I voiding the warranty on something I quite literally just got.
Thanks again for your time and advice :)
Best Regards,
~J
- JMBerryOct 10, 2019Aspirant
OK, submitted a support request (see graphic).
"The reference number is [BLANK] a representative will review your ticket and reply to you shortly.
We have sent a confirmation email to [BLANK] You will receive an email notification when our support representative replies to your query."
Hey, at least it's nice to know I've at least got a TT number & that they emailed me a confirmation *checks* oh yeah no they totally didn't. For either.
Yare yare...
I guess I'll be calling when time permits tomorrow. What a tremendous PITA.
~J
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