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Anton_'s avatar
Anton_
Tutor
Sep 02, 2020
Solved

Netgear ReadyNAS RNDU4000 Reports Channel 2 not available

Disk status telling me that Channel 2 is missing.
Swapping around the disks does not move the issie so its not the disk itself.
Disk on Channel 2 powersup and spins up but nothing more.

What can be done? Repairable somehow?

System Log:
"One or more volumes are unprotected due to a missing or failed disk. Please replace the disk in order to run in redundant/protected mode."



  • Anton_'s avatar
    Anton_
    Sep 03, 2020

    I fixed it!
    Took it all apart and resoldered the SATA-port on channel 2. Reassembled and now it works!
    Port was tweaked a little bit. Might have been me but could also been someone else. I bought it used.
    But isnt it supposed to have a fan at the power supply? There was no fan in there. It had a empty slot for a fan.
    Has someone removed it? The only fan is the big one for the disks.

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Anton_ wrote:

    Disk status telling me that Channel 2 is missing.
    Swapping around the disks does not move the issue so its not the disk itself.
    Disk on Channel 2 powersup and spins up but nothing more.


    It sounds like the SATA port in the NAS has failed.  Unfortunately that is not repairable.

    • Anton_'s avatar
      Anton_
      Tutor

      Yeah, i really dont know what it is.
      Maybe there is a deeper log to access? That can show whats going on?
      The number 2 LED is not lit up on the front only 1 3 4.
      Disk has power and starts up. Really strange that disk is not recognized.

      Is it a bad capacitor, resistor or something? Or a microchip?
      If the SATA-connector is bad, i can replace it. But i dont think that connector itself is bad. There must be something else.

      Are there anything else i can try?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        You could download the full log zip and look in there.

         

        I've not seen any case here where someone was able to repair it.  Perhaps Sandshark will chime in, he might have some thoughts.

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