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Forum Discussion
NV+ Drive Trays
I have an NV and an NV+. My NV has the first generation drive trays that stick. My NV+ has the newer black trays that do not stick. I would like to replace all four of the trays in my NV with the newer style trays. I believe the part number for the newer trays is RNDTRAY-10000S. Would someone be able to verify that this is the correct part number and, are these trays available for purchase anywhere? I have not had much luck finding them.
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- This is the correct part number. If you search with google shopping, you will find some stores that carry them. One that seems relatively inexpensive (including shipping) is
http://www.2020pc.com/ssproduct.asp?pf_ ... 7AodvmkArw
I've never purchased from them btw... - None of the vendors seem to actually have them in stock. I thought Netgear used to sell them directly...do they do this any longer? Any other ideas?
- I think they have discontinued their storefront.
I have no other suggestions, other than to expand the search to used suppliers (ebay, etc). - Have you tried contacting support online?
- No, I didn't try support. I figured that even if I could find them for sale somewhere, used or otherwise, it would be well over $100 for four trays. That's a bit much for an occasionally annoying problem. I only pull the drives for the annual dust blowing or if a drive fails.
I think this will be my next effort. - It is probably worth a support email before you disassemble everything.
Personally I just do this: http://www.youtube.com/watch?v=oGnRmSm7xB8 - I opened a support case (#22336920) and it was a bust. They wouldn't replace the trays at no charge and wouldn't budge on the price. My only option is to pay $100 (full price @ 24.99 each) for four trays. Sheesh, at least meet me halfway...
- Just wanted to follow up my original post with the end result. I went ahead and did the disassembly and used this fader lube as instructed. All four trays are working dare I say good as new...! I would have liked to have the newer trays but hey, better to only spend $8.00 and put it to bed.
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