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Forum Discussion

JeroenReadynas's avatar
Apr 22, 2016
Solved

Only old Harddisks on Compatibility List for ReadyNas Ultra 6

Hi,

I only see old harddisks on the Harddisk Compatibility List. For example from 2011 (3TB disks). Why not recent ones?
The newest 4TB disks are:
   Hitachi 7K4000 HUS724040ALE640 - from mid 2012
   Seagate    NAS HDD ST4000VN000 - from mid 2013
   Western Digital    WD RED WD40EFRX - from mid 2013
I bought a recent (new series) Western Digital Blue of 4 TB. Type: WD40EZRZ - from mid 2015. (The new WD Blue series is the same as the new Red apart from some firmware settings.) It is not accepted by the NAS: after testing the new disk the ReadyNas reports: Smart-test failed.

 

netgear, please come with firmware that accepts more modern harddisks (and not only the expensive ones).

 

Did anybody else experience this problem?

 

Regards,

Jeroen

 

  • Ok.

    Just for anybody who wants to know my experience, I tried two kind of WD disks, and they both work fine in my NAS:

    - WD20EFRX (the new Western Digital Red 2 TB)

    - WD40EZRZ (the new Western Digital Blue 4 TB)

    Bye,
    Jeroen

     

8 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    The Ultra 6 is EOL and has been discontinued for some years now. There will be no more firmware updates for it and we won't be testing any more drives with it (some drives not on the compatibility list might work, but if you run into issues support may be denied).

     

    It sounds like there probably is a problem with that disk. The disk wouldn't fail the SMART test for no reason. The SMART test checks the health of the disk. Disks can be D.O.A.

    Have you hooked the disk up to your PC and tested it using WD Data LifeGuard Diagnostics?

     

    Btw The WD RED are recommended for NAS use. Why did you choose the WD Blue over these?

     

    You can run ReadyNAS OS 6 on the Ultra 6 but this is unsupported.

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      mdgm wrote:

      It sounds like there probably is a problem with that disk.

       


      Just to clarify - the ReadyNAS doesn't check the disk models against the compatibility list.  It is likely your drive was DOA, so you should test it on a PC with WDC's lifeguard to confirm.  Or just exchange it (ideally for a Red).

       

      Blues are the "new" WDC Greens - not the same as the Reds. http://techreport.com/news/29251/western-digital-paints-its-green-hard-drives-blue-in-rebranding  The Reds might be a bit more, but they also have better warranties.

      • JeroenReadynas's avatar
        JeroenReadynas
        Aspirant

        Thank you for your quick response!

         

        You were right: it's a DOA. Althought the Smart statistics looked fine, the test wasn't:

        Test Option:QUICK TEST
        Model Number:WDC WD40EZRZ-00WN9B0
        Unit Serial Number:WD-xxxxxxxx
        Firmware Number:80.00A80
        Capacity:4000.79 GB
        SMART Status:PASS
        Test Result:FAIL
        Test Error Code:06-Quick Test on drive 3 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 102 (Unknown Test) SMART self-test did not complete on drive 3!
        Test Time:16:57:52, April 22, 2016

         

         

         

        About Red and Blue (which is the new Green): I mean the hardware = stuff inside is the exactly the same; only the firmware is different. (And probably a vibration sensor.)
        I don't see an advantage for a Red: TLER is not better for software RAID and the price is much higher for the Reds. One more year warranty is an advantage indeed.
        But that's my opinion.

         

        Thanks for the advice,
        Regards,
        Jeroen

         

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