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Forum Discussion

ukbobrecover01's avatar
Sep 03, 2026

Ran Into Problems A Using My RNDuoV2

Dear Forum Members

 

First, had to use a new registration and email to actually make this post, for some reason I could not use my old info to gain access to this forum.

 

Anyway, my problem is this:-

 

I have an RNDuoV2 that now house my 2 x 4GB WD Red HDs, which were originally in my RNDuoV2 bought in 2012, i.e. it died after 14 years. This RNDuoV2 was working perfectly up until one of the recent Windows 11 updates.

 

Now I have found that I cannot access Plex any more, although my other two RNDuoV2s still work perfectly. However, I can still access the problematic RNDuoV2's Dashboard, thanks to that utility this forum supplied a few years ago but Plex, on this device, is locked away.

 

As you can see, from the screen print below, The Name is from the failed (2012) original RNDuoV2, which contains part of it's primary MAC address, and IP Address with the MAC address (in brackets) from the recently bought hardware. 

 

I believe the problem is probably caused by this RNDuoV2 now has two MAC addresses, one from the original failed device, i.e. this number is embedded in HDs, and the second MAC address is part of the new (old stock) RNDuoV2's hardware that is now housing my original HDs.

 

So I'm guessing that if both MAC addresses can be consolidated into one then the problem would go away. 

 

Is this possible?

 

 

 

My next thought is hoping that there is a utility or script, probably something that can be placed in the Plex icon, that can work to reacquire my access  to Plex.

 

I get the following error message, and similar messages from other browsers (as seen in the attachment), when ever I click the Plex icon or type the URL directly into my other browsers.

 

 

Hope someone has a solution or, failing that, a suggestions that may work, and as before any questions, query or clarifications required will be answered asap.

 

Cheers.

 

 

UK Bob

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    ukbobrecover01 wrote:

    I believe the problem is probably caused by this RNDuoV2 now has two MAC addresses

    No, that isn't it.

     

    The most recent version of Plex for the Duo v2 was released back in 2015, so 11 years out of date.  There are lots of potential causes here, including Plex simply crashing due to running out of memory or some other problem. 

     

    Probably the best path is to run a Plex Server on a PC instead of the NAS (keeping the media on the NAS).

    • ukbobrecover01's avatar
      ukbobrecover01
      Aspirant

      Hi StephenB

       

      It's been a time.

       

      Please note, I appreciate your alternative solution and that I am probably trying to flog a horse (the original RNDuoV2) that died after 14 years.

       

      However, I have two other RNDuoV2 devices that still work perfectly and the only difference between those and the problematic device is that the working ones have their mac addresses the same as their device Names.

       

      Also, the problematic RNDuoV2 did work perfect up until the latest round of windows updates.

       

      Still, I will admit there maybe no solution to this problem but I'm just not willing at this time to throw in the towel.

       

      Anyway, I thank you for the time you've taken to look into this and your proposed solution.

       

      Cheers.

       

       

      UK Bob

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        ukbobrecover01 wrote:

        However, I have two other RNDuoV2 devices that still work perfectly and the only difference between those and the problematic device is that the working ones have their mac addresses the same as their device Names.

        The name is just a name. You can change it if you like.  There is no direct connection to the MAC address.  

         

        In general, MAC addresses are built into the ethernet chip in the chassis.  While there are chips that give the OS control over the MAC address in the ethernet packets, the DuoV2 doesn't use those chips.

         

        Do the other two ReadyNAS also have plex installed?  Is the media library identical in all the NAS?

         

        If you want to dive deeper you should look at the log zip.  Enabling ssh might also give you more clues.

         

         

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