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Forum Discussion
chopin70
Oct 10, 2020Virtuoso
Apps page is blank after a factory reset
After a factory reset, I restored all my data from backup Once I was done with restoring all my shares and settings + all the data, I just discovered that the apps page is blank ! I can install app...
- Oct 14, 2020
chopin70 wrote:
Ah, I never thought about it
I restored my configuration settings without reinstalling apps
The problem is that some of the configuration settings include settings for the apps (which are no longer there). That can mess things up.
chopin70 wrote:
But if some Netgear tech can give a few steps/hints to fix the issue it would be great
You could try using ssh:
# apt-get install -fy rn-dictionary freeapp-collection readynasos ca-certificates
Be careful to log in as root, using the NAS admin password.
StephenB
Oct 14, 2020Guru - Experienced User
chopin70 wrote:
Ah, I never thought about it
I restored my configuration settings without reinstalling apps
The problem is that some of the configuration settings include settings for the apps (which are no longer there). That can mess things up.
chopin70 wrote:
But if some Netgear tech can give a few steps/hints to fix the issue it would be great
You could try using ssh:
# apt-get install -fy rn-dictionary freeapp-collection readynasos ca-certificates
Be careful to log in as root, using the NAS admin password.
chopin70
Oct 19, 2020Virtuoso
Sorry, I hadn't much time to test. I got an error with this:
Reading package lists... Done Building dependency tree Reading state information... Done ca-certificates is already the newest version (20141019+deb8u4). readynasos is already the newest version (6.10.3). The following NEW packages will be installed: freeapp-collection The following packages will be upgraded: rn-dictionary 1 upgraded, 1 newly installed, 0 to remove and 32 not upgraded. Need to get 1,297 kB/3,793 kB of archives. After this operation, 1,743 MB of additional disk space will be used. Err:1 https://apt.readynas.com/packages/readynasos 6.10.3/updates amd64 freeapp-collection amd64 1566939625 403 Forbidden E: Failed to fetch https://apt.readynas.com/packages/readynasos/dists/6.10.3/updates/pool/f/freeapp-collection/freeapp-collection_1566939625_amd64.deb 403 Forbidden E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
I did not try the solutions suggested my the text as I am not sure it will really fix it or even break more the NAS
Any more help here ?
Thank you
- StephenBOct 19, 2020Guru - Experienced User
The -403 problem needs to be fixed by Netgear (something's wrong on their server). Several other folks have posted this problem (inability to install any apps), and I've duplicated on my own NAS.
The mods are on it, so hopefully it will be fixed soon.
- chopin70Oct 22, 2020Virtuoso
I will test in a few days/weeks and once fixed, I give feedback here
Thank you again
- chopin70Nov 06, 2020Virtuoso
Thank you, your command fixed it.
Can you provide some info on how it did, because here's teh output of the command:
root@NAS-01:~# apt-get install -fy rn-dictionary freeapp-collection readynasos ca-certificates Reading package lists... Done Building dependency tree Reading state information... Done rn-dictionary is already the newest version (20200514). freeapp-collection is already the newest version (1566939625). ca-certificates is already the newest version (20141019+deb8u4). readynasos is already the newest version (6.10.3). 0 upgraded, 0 newly installed, 0 to remove and 32 not upgraded.
As you see, nothing was actually done, but it did fix the apps page !
- StephenBNov 06, 2020Guru - Experienced User
chopin70 wrote:
Thank you, your command fixed it.
Can you provide some info on how it did, because here's teh output of the command:
As you see, nothing was actually done, but it did fix the apps page !
Honestly I don't know. I have seen other posts where that command did fix it - though as you say, in your case it doesn't seem to have made any changes.
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