NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HungHsi
Apr 12, 2017Aspirant
ReadyCloud says that my ReadyNAS 102 is offline, when it is accessible via IP address
Hi, I've had this machine for over 3 years now and it has been working fine until a month ago. I've noticed that my ReadyCloud program(app) on my Windows showing my ReadyNAS is offline. The...
- May 02, 2017
Hello HungHsi,
There should be a leave button to click to unregister your main ReadyCloud account then when you turn the ReadyCloud back ON, it will allow you to enter your ReadyCloud account.
Just remember to backup data that your ReadyCloud invited users and your main ReadyCloud account stored to their home shares.
Regards,
JennC
May 02, 2017NETGEAR Employee Retired
Hello HungHsi,
There should be a leave button to click to unregister your main ReadyCloud account then when you turn the ReadyCloud back ON, it will allow you to enter your ReadyCloud account.
Just remember to backup data that your ReadyCloud invited users and your main ReadyCloud account stored to their home shares.
Regards,
HungHsi
May 02, 2017Aspirant
Thank you Jenn,
Everything is finally back to normal. I can see my NAS on the ReadyCloud APP now.
I thought I did the same steps as your response above, but clearly something was different this time around.
Thank you for your patience, I'm glad to have my NAS back online.
Regards, Steven SU
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!