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Forum Discussion

paul7290's avatar
paul7290
Aspirant
Apr 04, 2019

Ready cloud

Can anyone help I've bought a ultra 6 Nas and it was registered to the other owner so can I get this deregister with Netgear so I can use this on Netgears cloud
Thank

5 Replies

  • You can't re-register it, but I don't think you have to do that to run ReadyCloud.

     

    You do need to conver the Ultra to run OS 6 firmware, since 4.2.x firmware isn't compatible with ReadyCloud.  Have you done that?

    • paul7290's avatar
      paul7290
      Aspirant
      No I'm still running off 4.2.31 firmware what firmware do I need to upload to the ultra 6 to do this.
      Also is this why I can't upload plex or any other firmware to the ultra 6
      • StephenB's avatar
        StephenB
        Guru

        paul7290 wrote:
        Also is this why I can't upload plex or any other firmware to the ultra 6

        Current versions of plex are for OS-6 systems, not 4.2.31.  I don't know what other firmware you are trying to install, so no idea on that.

         


        paul7290 wrote:
        No I'm still running off 4.2.31 firmware what firmware do I need to upload to the ultra 6 to do this.


        Note you are on your own if you do this conversion - and you will lose Netgear support.  That said, lots of people here have done it.

         

        One thing to consider is whether you want to also increase the memory in the ultra 6.  Currently shipping OS-6 systems all have at least 2 GB of RAM - your ultra only has 1 GB.  Personally I suggest adding at least one more 1 GB module, or perhaps going with 2x2 GB.  If youy want ot increase the RAM, I suggest doing that first.

         

        Once you've done that, you'll need a full back up of the NAS, as the process is destructive.

         

        There is a guide here: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Lost-contact-with-NAS-after-upgrading-Windows-10/m-p/1656875#M150811

         

         

         

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