ReadyNAS 10200 not seen by Raidar

Question

Hi,&nbsp;We have a ReadyNAS102 which I can no longer access. It is not recognised by RAIDar and the indicator lights for the drives do not illuminate.&nbsp;I have very limited info I can supply like firmware ect due to bot being able to access it. I have tried both Windows and Mac based computers to access it but it's simply dropped off the network it's used on.&nbsp;Can anyone suggest anything I can try to try and "See" this unit again and more importantly, access the information on the drive.&nbsp;Cheers, Scott.

mdgm-ntgr · Answer

Have you tried rebooting it?
&nbsp;
Can you get to the boot menu?:&nbsp;How do I access the boot menu on my ReadyNAS 102, 202, 212 or 312?

Maneyact · Answer

Hi, Yes I have retried rebooting. Have left off power overnight as well and rebooted the next day. No joy there.&nbsp;I can access the Boot menu. Are you going to suggest an OS Reinstall?

mdgm-ntgr · Answer

Well I’d probably try booting to volume read-only mode as the first step.

Maneyact · Answer

It still doesn't appear to be doing anything. When I try booting in Read Only, I can access the correct settings, Power light and Disk 1, I press the reset button again and the power light flickers for a little while (about 5 seconds) and stops. I then just get the same as normal, Power and Act lighs constant. No Drive lights.If I go into RAIDar again, still fails to see the whole NAS unit.&nbsp;The Led on the network socked does flash and the computer does find it.

StephenB · Answer

Maneyact wrote:
&nbsp;
The Led on the network socket does flash and the computer does find it.

Can you explain this a bit more?&nbsp; Are you saying that you can ping the NAS from the PC?
&nbsp;
Can you try powering down the NAS and removing the drives (labeling then by slot number).&nbsp; Then power up again, and see if RAIDar finds the NAS (reporting a "no disks" status).&nbsp; That will give some information on whether the NAS chassis is ok (or not).

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ReadyNAS 10200 not seen by Raidar

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