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Forum Discussion
Readynas 104 lock up after upgrading to 6.2.4
Hi!
I have tried to search around the forums to see if there is any known issue with the 6.2.4 release that causes lockups/hangups on the RN 104.
The only thing i found was that older versions like 6.2.3 did have some sort of issue causing this, but does this apply to the new version as well?
When i tried to access the admin interface today it did not respond and there was no way to get the device to respond besides pulling the power cord and forcing a reset.
I have never had any issues with it previously so this was a bit surprising. Does anyone else had any of these problems since upgrading?
Is there any other newer beta release that i can download that solves this?
If this has been answered in any previous post i apologise for making another thread about this issue but i couldn't find any real solution in the previous threads about the 6.2.3 problems.
//Best regards, Emil
I have tried to search around the forums to see if there is any known issue with the 6.2.4 release that causes lockups/hangups on the RN 104.
The only thing i found was that older versions like 6.2.3 did have some sort of issue causing this, but does this apply to the new version as well?
When i tried to access the admin interface today it did not respond and there was no way to get the device to respond besides pulling the power cord and forcing a reset.
I have never had any issues with it previously so this was a bit surprising. Does anyone else had any of these problems since upgrading?
Is there any other newer beta release that i can download that solves this?
If this has been answered in any previous post i apologise for making another thread about this issue but i couldn't find any real solution in the previous threads about the 6.2.3 problems.
//Best regards, Emil
10 Replies
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- Can you check the smart stats on your disks.
Have you received any messages about disk errors?
Do you have any apps installed?
There are no newer beta releases, however there is early access to 6.3.4. I would consider that this is still effectively beta for all units except the 200 units.
Problems like this are often unrelated to the firmware update, so one should still be systematic in excluding other causes before reaching a conclusion that the firmware is the problem.
Has the unit only hung once or is it a recurring problem? vandermerwe wrote: Can you check the smart stats on your disks.
Have you received any messages about disk errors?
Do you have any apps installed?
There are no newer beta releases, however there is early access to 6.3.4. I would consider that this is still effectively beta for all units except the 200 units.
Problems like this are often unrelated to the firmware update, so one should still be systematic in excluding other causes before reaching a conclusion that the firmware is the problem.
Has the unit only hung once or is it a recurring problem?
Sorry for a stupid question, but where do i check the SMART-status of the disks?
The only status-like things i can find is this:
- You can get a more detailed one on Volumes tab, hover the mouse on the disk and it should give you some more info. Check for Temp, ATA errors and Sectors.
- You can also download the logs and look in disk_info.log
- Thank you for your help.
Doesn't seem to be any issues with the hard drives, maybe it was a one timer. Will look out if i notice the problem again :) - Can you send me your logs (see the Sending Logs link in my sig)?
- Hi
I've:
* seen similar problems on 6.2.4 and only got my ReadyNAS 104 a few days ago so still busy copy files over to it.
* seen an issue where I cant connect to it anymore and only recourse it to pull the power lead and let it reboot once power is reapplied.
* logged a call with Support as I'm 95% sure it happened when I enabled the Anti-virus and it stabilised again when I disabled it!
Julian - Split jcpwn's post into http://www.readynas.com/forum/viewtopic.php?f=24&t=81201 to make it easier to follow.
Hi,
I have the same problem on my RN104 (4x4tb hdd)
any help please or a solution?This is an old thread. You should try 6.2.5 and open a new thread if you still have problems on that. Locking this thread.
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