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Forum Discussion
ReadyNas 104 Volume inactive or dead
Hi all
My readynas showed a disk failure the other day. So i bougt a new disk and did a hot swap on the defective disk.
Now my volume says Inactive or Dead.
What can i do? Is there some ssh command to reconnect/rebuild the volume?
OS 6.9.4 hotfix 1.
Best regards
Nashoot
4 Replies
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lHi nashoot,
Welcome to the Community!
Do you have backup of your data?
Please download the logs and then provide it to us so we can check what caused the issue. You can upload it to a file sharing site and then PM me the download link.
Regards,
Hi John
This was my backup, so unfortunately no.
I have attached the logs. Hope this helps
<redacted link>
Hi nashoot,
Based on the logs, another disk has failed while the new disk 3 is syncing which caused the volume to be inactive. I have PMed the serial number of the other disk that failed.
It will be best to contact support for data recovery. (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service)
Regards,
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