Forum Discussion

Apprentice

Aug 05, 2022

ReadyNAS 204; Check for Update Fails

Last couple of days, my ReadyNAS 204 (firmware 6.10.7) has begun failing the "check for update" function. Returns "60010100060 Communications Error. Check your internet connection, DNS settings, or...

JeraldM

NETGEAR Employee Retired

Aug 05, 2022

Thanks for the ping StephenB!

Hi tkevans,

Could you enable Secure Diagnostics mode on the NAS and PM me the 5-digit port number?

Regards,

JeraldM

NETGEAR Community Team

simonzee81
Guide
Aug 05, 2022
I got the exact same issue.
https://community.netgear.com/t5/New-ReadyNAS-Users-General/DNS-error-message-6001010060-readycloud-login-and-admin-page/td-p/2246514

JeraldM is also looking into mine!
Top notch service from netgear 😀👍
tkevans
Apprentice
Aug 06, 2022
Done; see PM
- RDD
  Guide
  Aug 06, 2022
  Exact same error on RN204 & RN424 both at 6.10.7.
  
  Forced DNS servers on 424 to 8.8.8.8 & 8.8.4.4. No joy.
  
  50+ devices on network reaching internet & DNS ok. Plex server on RN424 has no problem reaching internet.