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SKYLINE643's avatar
SKYLINE643
Aspirant
Nov 12, 2023

ReadyNAS 2100 stuck when booting

My ReadyNAS 2100 is stuck when booting. I can't access the device via the webpage after a factory reset. The RAIDiator tool doesn't show a firmware version, only the message "corrupt root". I can ping it and access it by telnet, but that's all. Is there a way to load the firmware and do some telnet commands to install the firmware?

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    SKYLINE643 wrote:

    My ReadyNAS 2100 is stuck when booting. I can't access the device via the webpage after a factory reset. The RAIDiator tool doesn't show a firmware version, only the message "corrupt root". 


    Did you try a second factory reset?

  • AnishaA's avatar
    AnishaA
    NETGEAR Employee Retired

    Hello SKYLINE643 ,

     

    And welcome to the NETGEAR Community! 🙂

     

    You can also try once with the USB recovery. You can try this once as you have mentioned the disk issue we need to confirm whether the issue is with the software or hardware.

     

    If it is software we will try to resolve it. If it is hardware you can reach out to our support to claim for RMA. Please provide your serial number to check for the Warranty info.

     

    Link for reference: https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system 

     

    Have a lovely day, 
    Anisha A
    Netgear Team 

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