NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

sjwomersley's avatar
sjwomersley
Initiate
Dec 08, 2016
Solved

ReadyNAS Duo V1 cannot access boot menu

Hello,   I have a Netgear ReadyNAS Duo (says v2 on the label but is actually a v1) and I cannot access the boot menu to perform an OS reinstall.   I inherited it from my Grandad who has passed aw...
  • StephenB's avatar
    Dec 08, 2016

    The disk leds should flash after about 5 seconds  (not the others), and releasing the reset button then should result in the OS install.

     

    The default admin password is netgear1, it might be worth trying that one.  The username for https://nas-ip-address/admin has to be "admin" btw.

     

    What status does RAIDar tell you?  http://kb.netgear.com/20684/ReadyNAS-Downloads?cid=wmt_netgear_organic#raidar

     

    Do you need the data on the NAS?  

     

    If not, you can zero the two drives if you can connect them to a Windows PC (either with a Sata->USB adapter/enclosure, or by connecting the drives via SATA).  Western Digital's Lifeguard program has a write-zeros test, the quick version is enough to unformat the disks.  Then if you power up with the disks inserted the NAS will automatically do a factory install.

     

    If you do need the data, you could potentially copy the data off from a Windows PC, and then do the zeroing trick.  You would need some special tools to get the data off - R-linux for windows should work on disk 1 of the NAS.

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More