NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS Duo v2 - cannot access in Windows 10
Hardware: ReadyNAS Duo v2 - firmware 5.3.8
My ReadyNAS has stopped working with Windows 10 on my two Windows PCs (one 20H2 and the other 21H1).
I can still connect to it and access files from my iPad and AppleTV (using Infuse media player and File Browser app).
Browsing to the admin page fails with a "Can't reach this page... <ip addrress> refused to connect" using Chrome, Edge(chromium), or Firefox
Trying to view using File explorer reports "Windows cannot access ..." - I have tried using the name (\\readynas) and the IP address (\\192.168.1.100).
SMB 1.0 support is enabled in Windows.
I can ping the IP address OK. It's a fixed IP address.
RAIDar on the Windows PC can see the drive and report its Healthy status, but also cannot access it's Admin Page, or browse the files.
Any ideas as to what's wrong?
Thanks.
10 Replies
Have you tried rebooting it? It sounds like some of the services might have crashed.
Do you have a backup of the files?
- Thanks for the reply,
I have twice done a hard reboot on the device.
Sadly, I am unable to do a controlled shutdown, because I can’t access the admin dashboard.
I do have a backup of the NAS, so if I have to replace the device there’s no data lost, only money and time.
I accept I’ll need to do that at some time, but I’d rather it was a time of my choosing.
Any other thoughts.
Regards
PeterS- I should also mention I have rebooted the two Windows PCs.
I suspect it’s a Windows config issue, as it’s OK on the iPad and Apple TV.
PeterS
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
