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Forum Discussion
ReadyNAS: NEVER AGAIN!
Hi, Just providing some feedback on my experience with NETGEAR and the ReadyNAS product. In a nutshell, the best use I can find for my [brand new] readynas 104 is as a boat anchor, and I will never b...
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I don't have those statistics. In any case by the time you get an accurate picture of how reliable a particular model has turned out to be it's likely already discontinued. We design our products to generally last much longer than the warranty period. Some customers are still using units that are now around 10 years old.
One or more disks are likely to fail before the NAS does.
Inevitably it is users who have issues who are more likely to post on forums etc.
We have released new products over time. Each new product requires hard work to make sure we get it right.
Each firmware update introduces changes and it has to be verified that these changes don't cause problems. It has to be an area of continual focus.
We feel working hard to proactively look at ways to provide better protection of data, to maintain our competitive advantage over our competitors is vital and make no apologies for doing so.
Naturally it is in both our interests and our customers' interests to do everything in our power to minimise the number of cases where there is data loss.
For all the features a NAS has there is nothing more important than protection of data. Our next release has a major new feature when it comes to data protection that takes it to another level. This new feature is not available from our competitors.
Regardless of whether you agree with the rest of what I've said if you agree with the need for multiple backups (preferably with at least one offsite at all times) for important data no matter which device you use for primary storage then I feel you've learnt the most important lesson from your experience.
Backups can be made to USB disks, the cloud, another NAS etc.
I don't have those statistics. In any case by the time you get an accurate picture of how reliable a particular model has turned out to be it's likely already discontinued. We design our products to generally last much longer than the warranty period. Some customers are still using units that are now around 10 years old.
One or more disks are likely to fail before the NAS does.
Inevitably it is users who have issues who are more likely to post on forums etc.
We have released new products over time. Each new product requires hard work to make sure we get it right.
Each firmware update introduces changes and it has to be verified that these changes don't cause problems. It has to be an area of continual focus.
We feel working hard to proactively look at ways to provide better protection of data, to maintain our competitive advantage over our competitors is vital and make no apologies for doing so.
Naturally it is in both our interests and our customers' interests to do everything in our power to minimise the number of cases where there is data loss.
For all the features a NAS has there is nothing more important than protection of data. Our next release has a major new feature when it comes to data protection that takes it to another level. This new feature is not available from our competitors.
Regardless of whether you agree with the rest of what I've said if you agree with the need for multiple backups (preferably with at least one offsite at all times) for important data no matter which device you use for primary storage then I feel you've learnt the most important lesson from your experience.
Backups can be made to USB disks, the cloud, another NAS etc.
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