Readynas NV+ motherboard/case exchange

Is your serial number in this range?: http://www.readynas.com/forum/viewtopic.php?t=10259

Are you located in the US?

Provided disks are fine, you can migrate to your other NV+ as both would be NV+ v1 units. See http://www.readynas.com/kb/faq/boot/how_do_i_migrate_disks_over_from_an_existing_readynas_to_another

Would be best to ensure you have the latest firmware installed on the unit you are migrating to.

Thanks for your answer!

a) In the kb-article is written: "Never migrate disks if your volume is in degraded mode. Make sure the volume is redundant first."
Of course the motherboard burned while the Device was up and running - I don't know if the device was in sleep mode or whatever. So most likely I can not tell if the disks are redundant now or not.
What should I do and how can I check this?

b) My SN on the burned device is 58552561347, so I'm in this affected group? I never heard of this problem, so it might be the reason why the device burned.
I will look for it on the other nv+. Thanks!

Best regards, Jerry

a) You can connect the disks up to an internal SATA port on your PC to check them. If they are fine then the array probably is redundant.

b.) Sounds like it's the PSU that's gone up in smoke. What region are you in (e.g. US). You could contact NetGear referring to the service action and see if they will issue a replacement PSU. Post your case/RMA number (whichever you get) preferably in the thread title (i.e. subject of first post in the thread).

Also take a look at this: http://www.readynas.com/kb/faq/hardware/how_do_i_replace_the_stock_power_supply_on_the_readynas_nv

If you remove the PSU you should be able to confirm it's the problem.

I'm located in Germany.
So if the PSU is burned, don't you think that the rest of the board is also affected?
Normally, if a PC is burned, because of high voltage peaks, a lot of other components are also touched.

what should I do if the harddisks are NOT redundant?
Then the only way is to get the burned device going again?

A number of users have had failed PSUs and after replacing them the NAS has been fine again (edit: should note that this may not necessarily always be the case, but usually is).

The RAID array can most likely be moved to another NV+ v1 unit. If your backup is not up to date and your data is important then you should consider cloning the disks just in case something goes wrong with the migration.

ok, nice. Good to know.