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achatter01's avatar
achatter01
Aspirant
Feb 16, 2017

ReadyNAS NV+ power supply

I have a ReadyNAS NV+ that I purchased long back 2007/2008 timeframe. It has worked excellently thus far, but yesterday I powered down from the admin panel and today when I tried to power up, it is stone dead. Looks like the Power Supply has failed. What's my recourse? I have backups, but not full. Can I take the disks out and try to plug them into an external drive case and try to backup the data that way? Are there replacement PSU's? I saw several posts on this, but they seem to be all quite old. Will Netgear replace the PSU?

 

Hoping to get advice on how to get this fixed.

 

Thanks!

11 Replies

  • Created an online support ticket (28073258). Hopefully someone from the Netgear team will address soon.

     

    Thanks!

    • The_Good_Ed's avatar
      The_Good_Ed
      Tutor

      I suffered a PSU failure in my NV+ a couple of years ago. Netgear support thankfully had replacements in stock. Was an easy replacement - these older boxes are built like tanks!

       

      Best of luck...

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      achatter01 wrote:

      Created an online support ticket (28073258). Hopefully someone from the Netgear team will address soon.

       

      Thanks!


      Can't see any case with that number. Also you didn't specify the serial number when registering your NV+.

      • achatter01's avatar
        achatter01
        Aspirant

        The S/N was added under a different email ID which I don't use anymore. So when I tried creating the case, it wouldn't let me add the S/N to the case. Any suggestions on how I can add it to my current profile?

         

        Thanks!

  • Do a search on "legacy power supply" and you'll find a post by me about changing the pin-out on a standard Flex ATX supply.  One caution not covered there, because I did not know they existed and the thread is now closed, do not use a supply with two +12V busses.  You cannot safely just tie them together.

    • achatter01's avatar
      achatter01
      Aspirant

      Thanks for the pointers. Not very confident of changing pin-outs on an existing power supply. Are there some videos/instructions for doing that?

       

      Thanks again!

      • Sandshark's avatar
        Sandshark
        Sensei

        I didn't think to make a video or take pictures when I did it.  But you might find generic videos on pulling the pins on an ATX connector.  Pulling the pins is the hard part unless you purchase a tool for that (which is pretty cheap on eBay).  You could cut and splice instead of pulling pins.  If the supply doesn't have the 4-pin CPU power connector and you have to use the drive connector wires for the additojnal 12V, that's about the only way to do it, anyway.

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello achatter01,

     

    I suggest you contact support in purchasing PSU, however, do do not provide support in replacing the PSU. For replacing the PSU, please see if you can follow instructions at in this article.

     

    Regards,

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