Readynas turns on but nothing on screen and can't access it on my PC

Question

Readynas turns on but nothing on screen and can't access it on my PC.

Is there like a way to start it safe mode or something. Recently we had a power outage and it may have shutoff in a harsh way.

Please help me trouble shoot what is wrong with it.

Blue light is on solid but if I push it, no information is displayed on screen.

It won't come up on raidar, web admin screen or file explorer.

Please advice

Thanks.

StephenB · Answer

What model ReadyNAS?
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FWIW, it sounds like the power supply to me.

miogpsrocks · Answer

Readynas Pro Pioneer Edition 6-drive system. I'm not sure if there is a way to get more information from the web based admin screen or the raidiator software.

I went out to dinner and return several hours later and the system eventually came online. Its now recognized by raidiator, web admin screen and I can access the file however the screen on the unit itself still refuses to turn on when I push the power button.

I have another one of these units and when I hit the power button, the screen lights up with information.

What trouble shooting methods should we try. Should I get a volt meter and test the power supply? Do you think I should transfer the data to another machine?

Thanks.

StephenB · Answer

miogpsrocks&nbsp;wrote:
&nbsp;
I went out to dinner and return several hours later and the system eventually came online. Its now recognized by raidiator, web admin screen and I can access the file however the screen on the unit itself still refuses to turn on when I push the power button.&nbsp;

That changes things - I'm thinking it's not the supply.
&nbsp;
You should look through the log zip file, and see if you can find anything unusual about the startup - it shouldn't have taken hours.
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miogpsrocks&nbsp;wrote:
Do you think I should transfer the data to another machine?&nbsp;
&nbsp;

Well, of course you should have a backup.&nbsp; But without more info, I don't know if the data is unusually at risk.&nbsp; The problem might be with the display circuitry for example (or cabling to the display).

Sandshark · Answer

Taking a long time to boot could be a sign of a weak power supply -- it finally just got "over the hump" of the inrush and booted.&nbsp; Once booted, it takes a lot less current, so caould keep running.&nbsp; But the display does not use a unique voltage you wouldn't need for something else, and isn't what I'd expect to be the first to go due to a power surge.&nbsp; So that points elsewhere.&nbsp;Did the display light at any point when it booted?&nbsp; Don''t try again just yet to find out if you weren't watching at the time, it may not boot again.&nbsp; The power-on circuit, wjihc reads the button, does use a unique power not used by most of the rest of the NAS: +5VSB.&nbsp; The NIC shares that, so it's a long shot you can see the NAS on the network but the button doesn't work.&nbsp; But maybe the +5VSB (which is always on, even with the NAS "off") took a "hit" and damaged the button circuit.&nbsp; Since the NAS will come on when power comes on, even without the button, that could still be it.&nbsp;Are you sure the display was still working before this event?&nbsp; I personally rarely look at the displays, as the NAS are in another room, and it coiuld be some time before I noticed one was dead.&nbsp; If your display may have already been dead, then that may change things in determining a cause.&nbsp;I think a look at the logs by a Netgear mod might help.&nbsp;Whatever it turns out to be, you will likely be glad you took this opportunity to update your backup.&nbsp; So, I recommend you do.

miogpsrocks · Answer

To be honest, I don't know if the LCD display was working before hand since the units are located in a place that are almost never viewed unless they need to be turned on or off really quick and there are many other NAS all around them including an almost identical model.
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I think it was working but I can't be 100% sure. Its possible it may not have been working prior to the event. However what would explain taking possible hours to finally boot up and not showing up on Raidiator or web admin screen.
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Here are the log files if anyone is interested or if you can to tell me what to look for, I can do that as well.
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&lt;redacted&gt;
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Sorry for taking so long to reply but I was scrapping to build another NAS to hold the data while I trouble shoot this machine to see if it may critical issues or not.
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Data is currently being backed as we speak but its going to take a while.
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Thanks.
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Readynas turns on but nothing on screen and can't access it on my PC

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