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Forum Discussion
ReadyNAS VPN Disconnected
Hi,
ReadyNAS 204 that has worked fine for years with my old laptop. Got a new MBP and installed the ReadyCloud client app v1.7 and signed in using my ReadyCloud user/pass. All fine. Finds the NAS, but then says VPN disconnected.
- I can access the cloud fine and it can see the NAS fine and browse the files
- I can access the local admin console fine with the browser
- I have restarted the NAS, no difference
- NAS running 6.10.3 firmware
Any ideas?
2 Replies
Hi rickywray2,
Welcome to the Community!
May I know the version of the macOS?
Have you also tried un-installing then re-installing the app?
Also, if you have any security software on the computer, can you try disabling that, then check if you will still get the same issue?
Regards,
Thanks. Catalina 10.15.4. Yes reinstalled once. no difference. Yes I have SEP (Symantec Endpoint Protection) enabled, however this was true fot the last MBP I had that worked fine. It is locked by my company and I cannot turn it off.
Any other ideas?
Regards
Richard
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