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Forum Discussion
NetworkMechanic
Oct 20, 2015Aspirant
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
BrianL2
Oct 25, 2015NETGEAR Employee Retired
Hi NetworkMechanic,
I will check on the logs and keep you posted once I found something.
Kind regards,
BrianL
NETGEAR Community Team
NetworkMechanic
Nov 02, 2015Aspirant
Ok. Thanks.
I have just left my RN104 off, because of the issue.
- BrianL2Nov 02, 2015NETGEAR Employee Retired
Hi coxo01 & NetworkMechanic,
Can you guys load the latest Beta firmware? Then update this thread if it fixes the problem with your ReadyNAS units or not.
Kind regards,
BrianL
NETGEAR Community Team- chris2172Nov 02, 2015Aspirant
Tonight I had to pull the plug on my ReadyNAS104 6.4.0 3 times, after I Installed ReadyNASOS 6.4.1-T21 (Beta 1) it is looking ok.
I will repost again if it fails over night.
- BrianL2Nov 02, 2015NETGEAR Employee Retired
Hi chris2172,
Thanks for the update. Kindly monitor the device and give us an update again. I am hopeful that affected units will get better and more stable with this new firmware.
Kind regards,
BrianL
NETGEAR Community Team
- coxo01Nov 05, 2015Aspirant
Hi, just installed the Beta as instructed. Copied over 2 files fine (one by one). Proceeded to attempt to copy over a third and the unit froze up again. Had to unplug and replug the power and it started to Resync again.
Seems the issue still persists even with the Beta update.
Thanks,
coxo01
- krocheNov 07, 2015Aspirant
I am suffering from the same issue. Since updating the firmware to 6.4.0 the device hangs when I try to write new data with SMB. The only way to reset is to remove the power.
After booting I can read data with SMB or FTP. Then after a while SMB fails and the admin web page fails while FTP continues to work but only for reading.
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