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Forum Discussion
NetworkMechanic
Oct 20, 2015Aspirant
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
atreyu_ATR
Jan 09, 2016Aspirant
Yes since I did my factory reset, I asked their tech support to remote back in and confirm that the node size issue was resolved. They said it had. I haven't had a lock up since.
Make sure you upgrade to the latest firmware THEN do the factory reset.
Make sure you upgrade to the latest firmware THEN do the factory reset.
- mdgm-ntgrJan 09, 2016NETGEAR Employee Retired
Note there are some fixes in 6.4.2 beta that may also help if your lockups on your 104 started on 6.4.1. See https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-4-2-T72-Beta-2/td-p/999457/jump-to/first-unread-message
Also note that there is currently a known performance issue with anti-virus enabled on 6.4.1+
Particularly if a volume is quite full, the larger node size from a factory default (wipes all data, settings, everything) on 6.1.5+ can be quite beneficial on the 104.
- ChristopheDJan 14, 2016Aspirant
Thank you for the great replies and pointing me in the right direction.... I will go buy a few disks and proceed with replacing the existing ones and verify that indeed they have started to fail, all while monitoring the release of 6.4.2 ....:-)
- dRdoS7Jan 14, 2016Aspirant
Hi,
1 disk so far, only Seagate 3Tb, indeed has some problems. That was indicated after only a short test. The 2nd disk, a WD 2Tb, test is still running.
I've bought a WD Red 4Tb, currently transferrring from the dodgey one (seems OK ATM, hope it holds out) to the new one. I did a "select and drag" on folder via the RN web interface and it decided I wanted to move between drives, rather than just copy. It's taking a long time. Not the fastest transfer I've ever seen. I would have thought an internal file transfer would be quick given it's sata, not usb1.
I did a search about replacing one drive in a RN, but mostly they mention raid. The faulty drive is #1 slot and contains the "home" directories. I don't know what will happen once I remove it, and swap #2 (new drive) into #1, and then return the original #2. Will the "home" directories be created automatically on the new #1? I've copied the folders & files from the "home" directories across to a PC.
Thanks,
dRdoS7
- krocheJan 15, 2016Aspirant
Latest update:
I have now installed the very latest beta software, done the factory reset and I am now copying data back to the readyNAS. Seems to be stable so far with no drop outs. It might be a bit slow but at least it works. It will take a few days to complete the restore as I'm doing it a bit at a time and checking each step.
Kevin
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