NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
Yes since I did my factory reset, I asked their tech support to remote back in and confirm that the node size issue was resolved. They said it had. I haven't had a lock up since.
Make sure you upgrade to the latest firmware THEN do the factory reset.
Make sure you upgrade to the latest firmware THEN do the factory reset.
Note there are some fixes in 6.4.2 beta that may also help if your lockups on your 104 started on 6.4.1. See https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-4-2-T72-Beta-2/td-p/999457/jump-to/first-unread-message
Also note that there is currently a known performance issue with anti-virus enabled on 6.4.1+
Particularly if a volume is quite full, the larger node size from a factory default (wipes all data, settings, everything) on 6.1.5+ can be quite beneficial on the 104.
Thank you for the great replies and pointing me in the right direction.... I will go buy a few disks and proceed with replacing the existing ones and verify that indeed they have started to fail, all while monitoring the release of 6.4.2 ....:-)
Hi,
1 disk so far, only Seagate 3Tb, indeed has some problems. That was indicated after only a short test. The 2nd disk, a WD 2Tb, test is still running.
I've bought a WD Red 4Tb, currently transferrring from the dodgey one (seems OK ATM, hope it holds out) to the new one. I did a "select and drag" on folder via the RN web interface and it decided I wanted to move between drives, rather than just copy. It's taking a long time. Not the fastest transfer I've ever seen. I would have thought an internal file transfer would be quick given it's sata, not usb1.
I did a search about replacing one drive in a RN, but mostly they mention raid. The faulty drive is #1 slot and contains the "home" directories. I don't know what will happen once I remove it, and swap #2 (new drive) into #1, and then return the original #2. Will the "home" directories be created automatically on the new #1? I've copied the folders & files from the "home" directories across to a PC.
Thanks,
dRdoS7
Start by backing up the configuration file.
Also, app data is probably stored on drive 1's volume (access \\nasip\volumename with the admin credentials if you want to confirm. There should be a hidden .apps folder).
Assuming that is so, the app data will also be lost. The safest thing to do is unstall the apps.
Then back up all data (including \home)
explicitly delete the volume
remove the bad disk.
hot-insert the new disk, create the new volume (maybe with the same name).
reinstall apps
restore the data.
FWIW, if something goes wrong, and you need to do a factory reset, it would be difficult to remount your other volumes (perhaps Netgear could, but the system won't do that automatically). So it'd be a good idea to have a backup of your second volume.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
