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Forum Discussion

ChristopheD's avatar
ChristopheD
Aspirant
Jan 13, 2016

Thanks for replying. Yes, 6.4.1 did not work at all for us, as we had antivirus turned on.

 

I don't think I'll be allowed to go to a beta version.

 

Any leads as to why the NAS is freezing up regularly? Only 18% of the disk capacity is being used....

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jan 13, 2016
    ChristopheD wrote:
     

    Any leads as to why the NAS is freezing up regularly? Only 18% of the disk capacity is being used....

    Hard to say, though Netgear might be able to sort it out if they had the logs.  Hopefully they'll ask :smileyhappy:

     

    There are a couple of fixes in 6.4.1 and 6.4.2 beta that might be related.

    -Fixes potential network buffer overrun with heavy traffic on RN102/104/2120.
    -Fix potential hang due to a race condition when using the CPU's RAID5 offload engine. (RN104)

    • dRdoS7's avatar
      dRdoS7
      Aspirant
      Jan 13, 2016

      Hi,

       

      I posted here, rather than start a new thread, as it's the same FW being used.

       

      I have an RN102, it's been running fine since I bought it in Oct 2015. On Jan 11 2016 it started going off-line/freezing, only way to get back is power off by removing the plug.

       

      I updated to 6.4.0 when I first bought it, have tried 6.4.1 (Jan 11) & 6.4.2 T72 (Jan 13) since problems started, no better.

       

      I just disabled "disk spin-down" to see if that's a problem.

       

      I have no apps installed, no anti-virus running, using SMB, NFS, HTTP, HTTPS, uPnP, & SSL.

       

      It has 1 x 3Tb JBOD and 1x 2Tb JBOD.

       

      Emailed the lastest logs to mdgm.

       

      Thanks,

       

      dRdoS7

       

       

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Jan 14, 2016

        Looks like one or more of the disks may be failing.

        Can you power down, remove your disks, hook them up to your PC and test the SeaGate disk using SeaTools and the WD disk using WD Data Lifeguard Diagnostics?

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