NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NetworkMechanic
Oct 20, 2015Aspirant
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
BrianL2
Oct 21, 2015NETGEAR Employee Retired
Hi NetworkMechanic,
Welcome to the community!
Is there an external USB plugged in to your NAS? I also suggest to check if both disk spin down and power timer feature are enabled, have them disabled and see if the freezing behavior continues.
Kind regards,
BrianL
NETGEAR Community Team
NetworkMechanic
Oct 21, 2015Aspirant
Thank you!
No, I don't have a usb device plugged in. I did have the power timer and the disk spin down enabled. I have disabled them now.
I'll reply in a few days to see if the RN is freezing.
Thank you for the reply.
- BrianL2Oct 21, 2015NETGEAR Employee Retired
Hi NetworkMechanic,
Sure! Just let us know if the same behavior stops or continues.
Kind regards,
BrianL
NETGEAR Community Team- NetworkMechanicOct 22, 2015Aspirant
It froze again. What else should I do?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!