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Forum Discussion
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
Hi, I am having the same problem.
Everytime I copy over a file it crashes/freezes on 6.4.
I then have to unplug NAS and as soon as it starts back up it starts a resync.
I can then copy over all the files I want while it resyncs, but after it finishes it resyncing and I copy over a new file it crashes yet again.
Been going on since the upgrade to 6.4
Please advise.
I have the same issue. I am using iSCSI for a backup exec v10 on W2008 connection as the software does not like mapped drives. I have now disable every feature on the RN 104 from cloud connections, snapshots, all apps, to ups and even any schedule jobs (scrub and defrag) and I changed the network connection to active backup. So far it seems to be working for a 3-4 days so far without issue.Check your logs to see if anything is scheduled to run.
Please keep me posted if you find out anything? BTW I tried the previous older 2 firmware versions and had the same issue. I have just started to download the logs and I'm going to watch for memory issues as per this link http://www.readynas.com/kb/faq/hardware/is_there_a_way_i_can_verify_if_my_memory_is_good.
B4N Dean
Hi robbobdean, NetworkMechanic & coxo01,
Aside from running Memory test, kindly send us a copy of your current device logs so we can have a further look at your units to see what's wrong. You may also contact our support team for further assistance.
Kind regards,
BrianL
NETGEAR Community TeamI have had the same issue and after reinstalling the Firmware it was resolved.
After reinstalling firmware all NIC's are unbonded.
As soon as I bond the NICs again it has the same issue.
I have left both NICs unbonded and I do not see an issue.
Hi chris2172,
Thanks for sharing. We will keep an eye on this and test if we can reproduce the same problem that you've experienced.
Kind regards,
BrianL
NETGEAR Community Team
I have emailed the logs and have included a url to this thread.
-Thanks
Hi NetworkMechanic,
I will check on the logs and keep you posted once I found something.
Kind regards,
BrianL
NETGEAR Community Team
Hi,
Logs have been sent.
They can also be downloaded at:
Issue happened again tonight.
Thanks,
Alfonso
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