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Forum Discussion
NetworkMechanic
Oct 20, 2015Aspirant
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
BrianL2
Oct 24, 2015NETGEAR Employee Retired
Hi robbobdean, NetworkMechanic & coxo01,
Aside from running Memory test, kindly send us a copy of your current device logs so we can have a further look at your units to see what's wrong. You may also contact our support team for further assistance.
Kind regards,
BrianL
NETGEAR Community Team
chris2172
Oct 25, 2015Aspirant
I have had the same issue and after reinstalling the Firmware it was resolved.
After reinstalling firmware all NIC's are unbonded.
As soon as I bond the NICs again it has the same issue.
I have left both NICs unbonded and I do not see an issue.
- BrianL2Oct 26, 2015NETGEAR Employee Retired
Hi chris2172,
Thanks for sharing. We will keep an eye on this and test if we can reproduce the same problem that you've experienced.
Kind regards,
BrianL
NETGEAR Community Team
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