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Forum Discussion
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
Hi robbobdean, NetworkMechanic & coxo01,
Aside from running Memory test, kindly send us a copy of your current device logs so we can have a further look at your units to see what's wrong. You may also contact our support team for further assistance.
Kind regards,
BrianL
NETGEAR Community Team
Hi,
Logs have been sent.
They can also be downloaded at:
Issue happened again tonight.
Thanks,
Alfonso
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