RN102 3 out of 4 hard drives failed in 2 years

Hi Stephen,

Thanks for the information. That, along with the research that I have been doing, definitely indicates that the drives that NETGEAR shipped with my RN102, and then subsequently provided to replace my failed drives, are completely innappropriate for this application.

I'm pretty annoyed because I bought the NAS with drives assuming that NETGEAR would provide appropriate drives along with it. Instead they took the opportunity to cut costs by providing the worst drives on their approved drives list (the only one with only a 1 year warranty). It makes the RN102 look pretty bad in context, as all of my friends and acquaintences know (via facebook, etc) that it has caused me a lot of problems with failures. NETGEAR could protect their brand a lot better if they, like you, saw "no reason at all to use desktop drives in a home NAS".

Interestingly enough, the most recent communication that I received from NETGEAR Tech Support indicates that they will send my replacement drives of a different model, but they haven't told me what yet. Based on a couple of reviews that I have seen, I have asked for WD30EFRX as replacements.

Hi Brian,

Thanks for your reply. NETGEAR Tech Support also seems to agree with you guys. I received a message saying that they would replace my drives with different models, but they have not yet specified the models. I had looked at the list of compatible drives along with reviews and decided that I wanted the WD30EFRX. I asked for that model in my response to Tech Support. I hope that is what they will agree to send me. If you have the ability to influence that decision at all, I'd certainly appreciate it!

Don